![]() If the wiring harness connector is inside the downtube, follow the steps below to access and check the connector. Sometimes, the connector may be inside the downtube. Locate the wiring harness connector. The wiring harness runs from the big connector at the front of the handlebar, through or alongside the downtube, to the bottom bracket.If the bike won't turn on, follow the steps below to check the wiring harness connector. Reinstall the battery and try to turn on the bike.Inspect the inside, and if it looks normal, line up the internal notch and pins, and the outer flat side, and press directly together, without twisting, to reconnect. Pull each side of the connector directly apart, without twisting, to unplug. Snip zip ties as needed to access the connector. Unplug, inspect, and plug in the connector.The connector is flat on one side and is black inside with two large prongs. Locate the battery connector. The battery connector is the large connector located near the bottom bracket.Remove the battery and discharge remaining power. Start with the bike turned off, remove the battery, and press and hold MODE or power to discharge remaining power.If the bike won't turn on, follow the steps below to check the battery connector. Then, twist the metal portions until the connector is secure. Inspect the inside, and if it looks normal, line up the internal notch and pins and press directly together, without twisting, to reconnect. Untwist the metal portion of the connector, then pull each side directly apart, without twisting. Unplug, inspect, and plug in the connector. Snip zip ties as needed to access the connector.Locate the connector. Trace the cable coming from the display to the silver metal connector at the front of the bike. ![]() Follow the steps below to check each connector. If a connection on the bike is loose, it may cause the bike to not turn on.
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